1. Introduction
Welcome to Wattz Mobility Sdn. Bhd. (“we,” “our,” or “us”). By accessing or using our website https://wattz.my and our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.
2. Services
We provide electric vehicle (EV) rental services, including self-drive and chauffeur-driven options. Our services are designed to promote sustainable travel and offer unique experiences through EV technology.
3. Eligibility
To use our services, you must:
- Be at least 21 years old.
- Hold a valid driver’s license recognized in Malaysia.
- Provide accurate and complete personal information during the booking process.
4. Booking and Payment
- Reservations: Bookings can be made through our website or authorized partners. All reservations are subject to availability.
- Payment: Full payment is required at the time of booking. We accept major credit cards and other payment methods as specified on our website.
- Cancellation and Refunds: Cancellations made at least 48 hours before the scheduled pickup time are eligible for a full refund. Cancellations made less than 48 hours in advance may incur a cancellation fee as detailed in our cancellation policy.
5. Use of Vehicles
- Condition: Vehicles must be returned in the same condition as received, excluding normal wear and tear.
- Prohibited Uses: Vehicles must not be used for illegal activities, racing, towing, or any purpose that may cause damage or excessive wear.
- Maintenance: Users are responsible for routine checks (e.g., tire pressure, battery charge) during the rental period.
6. Insurance and Liability
- Coverage: Our vehicles are covered by comprehensive insurance. However, users may be liable for damages resulting from negligence or misuse.
- Accidents: In the event of an accident, users must notify us immediately and follow the procedures outlined in our accident policy.
7. User Conduct
Users agree to:
- Comply with all applicable laws and regulations.
- Respect the rights and property of others.
- Not engage in any activity that could harm our reputation or operations.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Wattz Mobility Sdn. Bhd. and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
9. Privacy
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information.
10. Modifications
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
12. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Wattz Mobility Sdn. Bhd.
Phone: +60 11-8888 2417
Email: contactus@wattz.my
